Sage CRM Cloud 2013 is upon us!

Be aware that your Sage CRM Cloud system is scheduled to be upgraded by mid-October 2013. This is free upgrade that will automatically be applied to existing systems on either September 28th or on October 14th.

This upgrade is a big deal for Sage and will give you lots more functionality. The general interface stays the same, but you’ll have additional options that you did not have before, including:

• Ability to create new entities (this is referred to as Sage CRM Builder). Note that these new entities will have better looking screens and a couple of new options when it comes to creating fields – namely ‘photo’ fields and ‘radio button’ fields
• Fusion Charts (cooler reports)
• Facebook integration
• New iPhone app that allows for offline access (and allows you to create communications that sync with CRM once you come back online)
• Inter-company chatting feature called ‘Yammer’ that will allow users to leave comments about your clients under the company folder
• Mapping Add-On

Click here to watch a 4 minute overview video. Here at our office we are still getting used to all the new features. My intension is to organize a web-meeting in October to walk through the new system with those that are interested. If you have any questions or would be interested in attending the walk-through, please let us know.

Be aware that this new version of CRM supports Outlook 2010 and 2013. Sage CRM will cease supporting Outlook 2007.

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