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Salesforce to Sage Integration:
GUMU™ vs. Commercient SYNC

Greytrix’s GUMU™ Salesforce integrations to Sage are designed specifically for Sage integrations. GUMU™ integrations have been built on the Salesforce platform, provide real-time bi-directional integration (including order processing), and set up takes only a few days.

Commercient SYNC is a plug-and-play, cloud-based app that connects your ERP system with Salesforce (and other CRMs). It automatically copies key data so sales and back-office teams share a single, 360-degree view. Commercient SYNC is not specific to Sage.

HIGH LEVEL OVERVIEW

ERP SYSTEMS SUPPORTED

GUMU™ Connector

Sage 100, 300, X3, Intacct, Sage CRM, Microsoft NAV/BC

Commercient SYNC

Sage 100, 300, X3, Intacct, others

Winner 🏆

GUMU™

PRICING

GUMU™ Connector

Transparent pricing for license, optional implementation, and support tiers, Salesforce Pricing Calculator available

Commercient SYNC

Subscription per object and sync frequency, pricing is not transparent, twice the price

Winner 🏆

GUMU™

INTEGRATION TYPE

GUMU™ Connector

Direct Sage to Salesforce connector
(no middleware required)

Commercient SYNC

Cloud-based middleware sync engine

Winner 🏆

GUMU™

IMPLEMENTATION TIME

GUMU™ Connector

Fast for standard (1-2 weeks for basic),
longer for custom logic (dependent on complexity)

Commercient SYNC

Fast for basic use cases

Winner 🏆

TIE

TARGET AUDIENCE

GUMU™ Connector

Small‑to‑mid‑sized businesses (≈ 10 – 100 Salesforce users) that run Sage and want it talking to Salesforce fast

Commercient SYNC

Firms of any size that need a quick, read‑only view of ERP data in Salesforce without major process changes

Winner 🏆

TIE

LEARNING CURVE

GUMU™ Connector

Moderate. Anyone comfortable with Salesforce admin basics can manage day‑to‑day; deeper config may need Greytrix help, but still lighter than building your own integration.

Commercient SYNC

Easy at first, because it’s almost “set‑and‑forget.” Complexity rises only if you outgrow the canned sync and need write‑back or new objects.

Winner 🏆

TIE

Feature

GUMU™ Connector

Commercient SYNC

Winner 🏆

ERP SYSTEMS SUPPORTED

Sage 100, 300, X3, Intacct, Sage CRM, Microsoft NAV/BC

Sage 100, 300, X3, Intacct, others

GUMU™

PRICING

Transparent pricing for license, optional implementation, and support tiers, Salesforce Pricing Calculator available

Subscription per object and sync frequency, pricing is not transparent, twice the price

GUMU™

INTEGRATION TYPE

Direct Sage to Salesforce connector
(no middleware required)

Cloud-based middleware sync engine

GUMU™

IMPLEMENTATION TIME

Once we have completed the pre-installation checklist, we can typically have the integration running within 10 business days.

Fast for basic use cases

TIE

TARGET AUDIENCE

Small‑to‑mid‑sized businesses (≈ 10 -500 Salesforce users) that run Sage and want it talking to Salesforce fast

Firms of any size that need a quick, read‑only view of ERP data in Salesforce without major process changes

TIE

LEARNING CURVE

Moderate. Anyone comfortable with Salesforce admin basics can manage day‑to‑day; deeper config may need Greytrix help, but still lighter than building your own integration.

Easy at first, because it’s almost “set‑and‑forget.” Complexity rises only if you outgrow the canned sync and need write‑back or new objects.

TIE

HOW THE INTEGRATION WORKS

REAL-TIME SYNC

GUMU™ Connector

Real-Time and Scheduled

Commercient SYNC

Scheduled only (batch jobs)

Winner 🏆

GUMU™

DATA SYNC DIRECTION

GUMU™ Connector

Bi-directional (Salesforce ↔ ERP)

Commercient SYNC

Bi-directional (Salesforce ↔ ERP)

Winner 🏆

TIE

DATA TYPES SUPPORTED

GUMU™ Connector

Master, Transactional, Approvals,
UOM, Pricing, Taxes

Commercient SYNC

Customers, Orders, Products, Invoices, Inventory

Winner 🏆

GUMU™

Feature

GUMU™

Commercient SYNC

Winner 🏆

REAL-TIME SYNC

Real-Time and Scheduled

Scheduled only (batch jobs)

GUMU™

DATA SYNC DIRECTION

Bi-directional (Salesforce ↔ ERP)

Bi-directional (Salesforce ↔ ERP)

TIE

DATA TYPES SUPPORTED

Master, Transactional, Approvals,
UOM, Pricing, Taxes

Customers, Orders, Products, Invoices, Inventory

GUMU™

INTEGRATION DEPTH

SAGE ERP KNOWLEDGE

GUMU™ Connector

Years of Sage ERP Expertise
(One-Stop Shop)*

Commercient SYNC

Limited

Winner 🏆

GUMU™

MULTI-COMPANY/MULTI-ENTITY SUPPORT

GUMU™ Connector

Full support with dynamic configuration

Commercient SYNC

Not specific to Sage
Supports several different ERPs

Winner 🏆

GUMU™

COMPLEX BUSINESS LOGIC SUPPORT

GUMU™ Connector

Handles multi-entity, multi-currency, pricing rules, approvals

Commercient SYNC

Basic

Winner 🏆

GUMU™

ON-PREM SAGE ERP SUPPORT

GUMU™ Connector

Full support with secure agent-based model

Commercient SYNC

Requires additional setup with limitations

Winner 🏆

GUMU™

ERROR HANDLING

GUMU™ Connector

Advanced monitoring, retry queues, email alerts

Commercient SYNC

Basic alerting/logs

Winner 🏆

GUMU™

SPECIAL CASE ERROR HANDLING

GUMU™ Connector

Handles any Special Custom/Standard Errors, 24/7 Support

Commercient SYNC

Limited

Winner 🏆

GUMU™

SECURITY & COMPLIANCE

GUMU™ Connector

Data stays on customer premises/cloud – no third-party storage

Commercient SYNC

Cloud-hosted (data stored in Commercient servers)

Winner 🏆

GUMU™

SALESFORCE NATIVE EXPERIENCE

GUMU™ Connector

Native Lightning Web Component (LWC), Visualforce, flows, utility components

Commercient SYNC

Basic dashboards only

Winner 🏆

GUMU™

AGENTFORCE COMPATIBILITY

GUMU™ Connector

Out-of-the-box Agentforce connector

Commercient SYNC

Not available

Winner 🏆

GUMU™

Feature

GUMU™

Commercient SYNC

Winner 🏆

SAGE ERP KNOWLEDGE

Years of Sage ERP Expertise
(One-Stop Shop)*

Limited

GUMU™

MULTI-COMPANY/MULTI-ENTITY SUPPORT

Full support with dynamic configuration

Not specific to Sage
Supports several different ERPs

GUMU™

COMPLEX BUSINESS LOGIC SUPPORT

Handles multi-entity, multi-currency, pricing rules, approvals

Basic

GUMU™

ON-PREM SAGE ERP SUPPORT

Full support with secure agent-based model

Requires additional setup with limitations

GUMU™

ERROR HANDLING

Advanced monitoring, retry queues, email alerts

Basic alerting/logs

GUMU™

SPECIAL CASE ERROR HANDLING

Handles any Special Custom/Standard Errors, 24/7 Support

Limited

GUMU™

SECURITY & COMPLIANCE

Data stays on customer premises/cloud – no third-party storage

Cloud-hosted (data stored in Commercient servers)

GUMU™

SALESFORCE NATIVE EXPERIENCE

Native Lightning Web Component (LWC), Visualforce, flows, utility components

Basic dashboards only

GUMU™

AGENTFORCE COMPATIBILITY

Out-of-the-box Agentforce connector

Not available

GUMU™

* Greytrix has 25 years of experience in the Sage space and large departments focused on individual ERP solutions. Beyond Salesforce, Greytrix can provide extensive services specific to the individual Sage products.

When to Choose
GUMU™

When to Choose
Commercient SYNC

You prefer Low Code, No Code Mechanism.
You need real-time and bi-directional sync.
You require deep Salesforce customization and process alignment.
You work with on-premise ERP or multi-entity setups.
You are looking for a scalable, secure, enterprise-grade solution.
You require a team with a deep understanding of both Salesforce and Sage.

You want a quick, out-of-the-box integration.
You need very basic read-only data visibility from Sage in Salesforce.
Business logic is simple and doesn’t require ERP-driven actions in Salesforce.

When to Choose GUMU™

You prefer Low Code No Code Mechanism
You need real-time and bi-directional sync
You require deep Salesforce customization and process alignment
You work with on-premise ERP or multi-entity setups
You’re looking for a scalable, secure, enterprise-grade solution

When to Choose Commercient SYNC

You want a quick, out-of-the-box integration
You need very basic read-only data visibility from Sage in Salesforce
Business logic is simple and doesn’t require ERP-driven actions in Salesforce

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