Beyond our internal team Project Managers and Sage CRM technical experts (led by Vivek), our projects can involve external technical resources from the global Sage CRM community. Below are a list and brief descriptions of some of the resources that can get involved in our projects.
The CRM team at Greytrix work with us extensively, especially related to their Sage 100, Sage X3 and Intacct integrations. Greytrix is the largest Sage CRM development partner in the global Sage CRM community. In January of 2019, we (My CRM Manager) entered into a partnership relationship with Greytrix.
The Sage CRM support department is an instrumental part of our system. Just like end using companies, we also sometimes need to call support. Whether it is to report what might be a bug or get an informed opinion, the support team is extremely important to us. A full breakdown of Sage CRM support options, including how to access the support desk can be found on this page.