We have always been very focused on Sage CRM’s workflow engine. It seems once clients start using this tool, they can’t get enough.
We have created a new page on our site to host various examples of workflow in play to help companies wrap their head around the feature. Over time, we will have more and more examples.
The video below is a good example of a workflow but serves another purpose. Since it is a workflow of our internal case management process, it also helps the viewer understand how we work.