Sage CRM requires MS SQL. And most customers do not already have MS SQL when they go to implement Sage CRM. Historically, clients could get the necessary SQL from Sage and this was referred to as Sage runtime MS SQL, however, at some point over the past few months (summer 2022), Sage dropped this option. I only learned this when I tried to place a new order in October for Sage CRM + Sage runtime MS SQL. Moving forward, clients will have to source the required MS SQL licensing from their IT provider.
We have removed the line item from the Sage CRM Pricing Calculator on the My CRM Manager website.