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What is Sage CRM?

5 Sage CRM FAQs January 2017

You need a way to organize different aspects of your business, so you’re considering using a CRM.  Well, meet Sage CRM, a software application that you can use to organize how information flows through your business.  To give you a little more information, we’ve compiled the 5 most frequently asked questions about Sage CRM.  Take a look!

1. What is Sage CRM?

Sage CRM is a communication system, and different companies use it for different purposes.  Primarily organizations use it to profile and manage the progression of information that passes through their business.  They also use it to manage how information progresses through their organization.

For example, companies could use it to manage customer service issues and keep track of how they are handled and escalated.  Or they could use it to organize documents and applications to keep track of how information is recorded.

Sage also integrates with MailChimp, so businesses can create and send out email blasts to groups and view the results directly in the application.  Not only can business owners connect to MailChimp, but they can also connect their MS Outlook account through Sage’s Outlook Plugin.

Businesses can also connect Sage to their websites to pull information in a quick and convenient way to have it organized for future reference in different departments.

2. What's so special about Sage CRM?

Sage CRM is special because it’s web-based, but installed on servers that clients can control (on-premise).  It’s a very flexible tool that can do anything a business needs.  One example is its ability to integrate with accounting systems, which is extremely helpful to business owners.  Other leading CRM applications don’t do this.  Sage also has a feature called “workflow” that makes it easy for business owners to create structure for any business process.

So really, you can get Sage CRM to do just about anything your business needs.

3. What does Sage CRM cost?

Sage CRM costs an amazing price of $35 per user.  This makes it approximately a third of the price of other top-tier CRM applications.

4. Who are these leading CRM competitors of Sage CRM?, Microsoft and SugarCRM are Sage CRM’s main competitors.  But Sage has strong integrations with Sage’s line up of accounting systems too.  And the total cost of ownership for their product is less than their competitors, which is why they consistently win the industry’s Value Award.

5. Who buys Sage CRM?

Sage CRM is ideal for privately held companies who bring in annual sales of $5 to $25 million.  The majority of businesses who use the application have around 10 to 25 staff members that routinely use the system.

Sounds great, doesn't it?  Want to know something that wasn't in the 5 most frequently asked questions about Sage CRM?  Let us know how we can help!

Managing Sage CRM projects is the exclusive focus of DCAA.  This singular focus over the past 12+ years gives us a unique and experienced perspective. We’re happy to help with any questions you may have.  Contact us today!

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