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We specialize in Sage CRM implementations and services. Sage CRM is highly customizable, incredibly fast, and very extendible to meet all your organizational needs.

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Learn about upcoming webinars, tips and tricks, and new features for Sage CRM.

Featured Sage CRM Video

GUMU™ Sage 100 CRM Update August 2022

The latest version of the GUMU™ has significant enhancements added that are a direct result in your feedback. These new features/changes include: Deeper integration to Vendor data from Sage 100 A new key statistic on the company summary screen showing ‘Rolling 12-months’ Enhanced security allowing users to see item cost (or not) when using FIND/INVENTORY New ‘In-Active Customers’ tab that shows customers that haven’t placed ...
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Explode kits in Sage CRM

A new feature of the GUMU­™ Sage 100 CRM integration is to allow CRM Order Entry users to explode kit items from Sage CRM. Using Sage CRM to process orders (that feed Sage 100) removes the need for sales staff to actually log into Sage 100. You can learn more about this integration on the Sage 100 page of the My CRM Manager website. https://www.youtube.com/watch?v=4w0z1MdmvSI
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MCM 365 Customer Portal

Our customer portal allows you to submit new cases directly into our Sage CRM instance and/or view historical cases. When submitting a Case, you can associate images, videos, documents, and communications to your case.   Please watch the instructional video below. If you require access, please email your MCM Project Manager or dan.cousins@mycrmmanager.com and we will set you and/or any of your colleagues up with ...
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Profitability By Salesperson

One of our accounts using the GUMU™ version of the Sage 100 integration needed to see profitability by an individual salesperson from within Sage CRM. No problem! Notice too that, for those that have access to this screen, it provides a total AND the ability to export the results to Excel.  Clicking on the image below (or here) will launch a 90-second video of this ...
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Adding Color to Required Fields

This video illustrates how we add color to your system. In this example, we have made any/all yellow fields in the CRM instance yellow. This is only an example, you can apply different colors throughout the system, and even have different conditions. IE – if the value of a field = X, make it red, etc.  https://www.youtube.com/watch?v=j7JECxqe248
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Sage CRM Roadmap

Take a look at what Sage has planned for the next few years! (to 2024). This page also allows you to submit ideas for improvement.
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Sage 100 CRM default integration (not GUMU) Compatibility Matrix

While the Advanced version of the Sage 100 CRM integration works regardless of what version of 100 and CRM you have, companies must pay careful attention to versions when using Sage’s version of the Sage 100 to CRM integration.  Here is a link to the compatibility matrix published by Sage.  
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Sage CRM licensing trends over the past 5-years

This graph represents Sage CRM’s global sales trends (not NA specific) from 2017 to the end of March 2022.  The purple line reflects NEW customers taking on Sage CRM – which is up 20% for each of the past 2-years! The demand for CRMs continues to grow and Sage is the very best option for integrated private cloud systems.
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