We specialize in Sage CRM implementations and services. Sage CRM is highly customizable, incredibly fast, and very extendible to meet all your organizational needs.
We provide marketing and sales assistance: that means helping out with a sales call, or we get more involved in marketing Sage CRM to their clients and prospects.
We provide marketing and sales assistance: that means helping out with a sales call, or we get more involved in marketing Sage CRM to their clients and prospects.
This video illustrates how we add color to your system. In this example, we have made any/all yellow fields in the CRM instance yellow.
This is only an example, you can apply different colors throughout the system, and even have different conditions. IE – if the value of a field = X, make it red, etc.
While the Advanced version of the Sage 100 CRM integration works regardless of what version of 100 and CRM you have, companies must pay careful attention to versions when using Sage’s version of the Sage 100 to CRM integration.
S5Maps has made a strategic decision to reduce the subscription price from $2,400/year, it is now $1,500/year. The original rate was perfectly fine given how powerful S5Maps is, but this new rate means that it will become more popular.
Outline of Responsibilities for your Internal CRM Admin
Most all Sage CRM customers have an internal resource (we say CRM Administrator) that (a) has administrative rights, and (b) understands Sage CRM at a deeper level than end-users. This is an important role as issues and requests from end-users flow through this individual(s). This person is typically the first person concerns pass through before reaching out to your defined My CRM Manager project manager.
While technically speaking there is nothing your internal CRM administrator is unable to do with these administrative rights, in practice, there are some items/tasks that do not occur not frequently enough for your administrator(s) to be comfortable doing. And each individual is different, etc. Below is a general outline of our expectations of what your CRM Administrator should be able to do (with training) versus what your My CRM Manager project manager will tackle.
Your Internal Administrator...
My CRM Manager...
Create new fields
Edit Summary screen (unless you have validation rules on your Summary screen, then ask your PM)
When we get into user training for new Sage CRM users, it is paramount that we are all speaking the same language. The reality is that the client uses expressions we aren’t familiar with, and likewise, Sage CRM is using expressions that might not mean the same thing to everyone.
To that end, our Project Managers review key terms with users at the onset of a new project. It helps. Click here to renew our Sage CRM Terminology page.
Don't Worry
Any/all of the terms within Sage CRM can be changed to match your companies lingo!
You can’t just turn it on and use it. And you can’t expect staff to automatically understand how it works and the gazillion options they have for using it.
Deploying Sage CRM properly requires an experienced guide and follow-through support. The advantage of working with My CRM Manager is that we have the best guides!
We have updated our Mobile Access page to include updated videos for the 2 most common ways Sage CRM customers bring up Sage CRM on their phones: (1) Sage CRM’s default Mobile Theme, and (2) MobileX.
The 2-minute video here provides a quick overview of MobileX. This is the option that we typically recommend to clients where mobile access is important. If you jump to our updated Mobile Access page, you can see both videos AND can download our MobileX user guide.
Accelerator is the Advanced integration between Sage CRM and MS Outlook. At My CRM Manager, almost all of our projects use Accelerator as it has a hugely positive impact on the overall system. A complete breakdown of Accelerator is found on this page of the My CRM Manager website.
Accelerator’s 2022 release (officially known as 5.1.0.0) is loaded with enhancements to the user interface and experience. This 2022 release elevates Accelerator’s new UI that came out in 2021.
Here is a 6-minute video recap and you can see the entire release notes using the green link.